Ultratune Auto Service Centres

Had a problem with my partners car . Payed 4700 to fix despite the fact that the price increased everytime we spoke to them. The car was returned to us damaged so they kindly offered to replace the dash if we would wait a month. After a month we never got a call and when we called to enquire whether the dash was ready for collection, we were advised that they now needed proof that they damaged the dash in the firstplace before they would replace it, even though we jad showed them the damage immediately after we had seen it and they had acknowledged it. Upon speaking to a nurse at the local medical centre , turns out her car was damaged there too. What are the chances !