Union Kitchen

Waiting close to an hour for our 3 meals and bottle of wine for lunch, only to be told our docket had been missed. Food (average food) arrived a short time after, when we queried where our wine was, we were told rudely to come to the counter as there was no transaction for the wine.
We went up to the counter only to be argued with by the male manager on duty that it didn’t get put through and called me a liar.
I understand if it didn’t get put through, mistakes happen, the issue was that we had double checked after ordering the wine that the transaction had gone through as it was paid for on a seperate card.. and were advised that yes it had definitely been put through.
Then continue to be shut down and argued with by this manager who couldn’t possibly admit he may have made a mistake, but that I was in the wrong ...read more