Vent2Me

Vent2Me

Every year, thousands of consumer complaints are left unanswered or go unheard by organisations around the world. It leaves customers frustrated, angry and often distressed. But it also means organisations never get the opportunity to find out what's gone wrong and how they can do better.

Vent2Me is not about "us against them".

It's a resource that we hope will be as valuable for organisations looking to improve as it is for consumers seeking a fair go.

Vent2Me wants to make a difference by facilitating the complaint handling process between consumers and organisations. ...read more