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This salon does not act professional in any way shape or form. I booked an appointment to have a trim and colour and told them to only cut 1” and they cut 5” even when i was begging for her to stop cutting. When they did the colour it was nowhere near the colour I asked for. I payed in full and after 3 days when i washed my hair it was even lighter. When I complained they booked me another appointment to re-do their mistake in the colour and after having it re-done my hair colour was red instead of brown with highlights and they charged again refusing to let me out of the shop without payment.
When i called in to the shop after i got home as i felt intimidated in the salon and was upset with the way i was being treated to complain to the management they sent a txt saying they would resolve this in 5 days. I called them again today and the lady on the telephone blatantly lied about what had happened and ...read more
