Vibe Hair & Beauty

Went in store to try redeem a gift card on behalf of a friend as it was close to expiring and she had moved away from the area so just wanted to pick out some products that I could take to her. The staff were very unhelpful and had the attitude that I was a burden they didn't want to deal with. It took a long time for then to find the gift card in the system and I went and picked out the products I wanted. I then take them to the checkout and am told the gift card can only be redeemed on services (after spending a good 10 mins picking out products in front of them!) My friend called the owner to try resolve this as she has moved far away and can't come in for a service but instead is abused by her and hung up on and told she cannot get a refund because the business has changed owners since the gift card was bought. ...read more