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the quality of service are depending on the staffs I guess. I've met few friendly persons, but few times wasn't that good, they even lied to me.
I did a phone upgrade here, they were really helpful, served by a lady, she was helping me to talk to difficult 3 customer service. Happy
Few weeks ago, I lost my charger for samsung, wanted for help for charging and this guy was great helping me to charge the phone. Next few weeks my battery was out again, tried again another person said 'sorry we don't have this type of charger', well.. I couldn't say anything.