Veterinarians
Wantirna Vet Clinic
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We moved to Wantirna Vet Clinic (after many years of using another vet) in late 2015 after our beloved dog was diagnosed with cancer.
I cannot thank the staff enough for the above and beyond care that they showed to me and my Winston during his battle with the big C.
The staff made regular calls to see how we were going with treatment at our specialist centre and explained all the big words to us in language we could understand. They created pathways that we didnt know exsisted and it is because of them that we were blessed with almost 12 months of extra life from our boy after being told he had mere weeks to live at our previous veterinery clinic.
I will not go anywhere else with our pets. It is very obvious to see that they staff have a genuine love and passion for what they do. Thank you Wantirna Vet Clinic x
My dog was taken by my mum to Wantirna Vet Clinic for his annual checkup. He has a thick coat and she had him shaved right down to the skin a few days prior to his appointment, for the summer hot weather. When I saw him a few days after this appointment, I noticed many cysts, some of them up to 6cm in diameter, on his body and legs. I was understandably concerned about these cysts, however my mum said that the vet didn't mention them. So I called the vet to complain, and they said that they would happily have another look at my dog. I asked whether this would be covered by the $274 bill that we were charged, and the woman on the phone became very defensive and angry. She said that it was our job to point out to the vet the symptoms. I said that we paid for an annual checkup and that the vet should have noticed these. She said that if the vet didn't notice the symptoms "for whatever reason" then we would have to pay for an additional consultation. I ...read more