West Coast Automatics

The most inefficient, rude, incompetent mechanics in Perth...I paid $800 for a repair service. On the drive home from West Coast Automatics, my car would not go above 50 km/hr, along with several other problems. Had to drive this vehicle - which by no means was road worthy - back again to the mechanic the next day. Being 8.5 months pregnant, continiously tail-gated and honked at because I couldnt drive according to the 60 km speed limit, it was a highly distressing as well as unsafe experience. 3 weeks later, (without being provided a replacement car), my car was still not fixed. I asked to recieve a refund since the problem had not been fixed, so I could use the money to pay another mechanic. Ken said "I will absolutely not give you your money back and I will not have this conversation" and actually walked off, leaving me absolutely shocked at the counter. This is by far the worst, most unaccountable, unhelpful customer service I have ever encountered. This ...read more