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The property manager who leased the property to me was great.. very helpful and friendly. Unfortunately there were a number of issues with the house as the owner had not maintained it well.
The low rating is for the approach taken by the staff at the end of my lease. A different person from the team wants 10/10 clean on a house that was barely 5/10 on moving in. Very time-consuming, frustrating and, frankly, rude.