Hairdressers
Wild Life Hair
Wild Life Hair
Wild Life Hair is an award winning hair salon, that reflects passion and excellence.
Sydney just upped its glamour factor in grooming with a new super salon in Milsons Point. While you enjoy being preened and pampered, you can watch harbour life go by from your perch above Luna Park with views down and over to North Sydney Pool and the Harbour Bridge. It’s all about the best in beauty with products from ghd and BECCA, sweet treats, chocolates, custom blend coffee and cute presents like candles served on the side. Love the furniture? You will,
it’s pretty sleek. You can order that too! ...read more
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I was very excited about getting my hair cut at such a smart and prestigious looking lace. New to the city, Wildlife Hair was strongly recommended to me by a close friend - who even gave me a voucher to get my hair cut for free. Now, it's been some time since I last had a proper hair cut and quite frankly I needed a restyle, so off I went with excitement and optimism...
Many hair salons like Wildlife hair can be pretentious, a little too cool and intimidating, but I can honestly say Wildlife hair was not like that at all. Very friendly and relaxed from the off, their numerous awards adorned the counter and the view was spectacular. I was taken to a seat by a kind and friendly stylist who ...read more
Thank you so much for being honest with your feedback - we pride ourselves on consistently delivering the highest levels of hairdressing, beauty and customer care - on this occasion we have not lived up to your expectations and are disappointed to have let you down. Please contact me at [email protected] as i would like the opportunity to discuss this further. Best regards Russell McGrath - General Manager
It is only fair that I follow up this review. Russell from Wildlife hair has been in touch and was extremely understanding and helpful. He seemed genuinely unhappy that I'd had such a poor experience and has kindly offered to sort out my hair, not something I either asked for or expected. I certainly cannot fault the customer service and I have decided, in about 6-9 weeks (when my hair has recovered from it's shocker!) to let them have another go after all lightening doesn't strike twice, does it?!
I have been a customer of Wild Life for almost 10years now - and that's probably a record for me! The reason I keep going back is simple - they are excellent at what they do. Whether it's colour, cutting or styling - I can honestly recommend the Wild Life team 100%. I notice a couple of negative reviews here, which disappoints me as I know how damn hard the team works to satisfy all their customers. If I have ever been less than perfectly happy (maybe once or twice over 10 yrs), they have addressed my issues at no cost. I think it's important for customers to also take responsibility for their 'briefings' ie. to be 100% clear on what you're looking for. At times, I've overheard other customers describe such vague directions that I sometimes wonder how the stylists even achieve what they do!!!
