Wilkie Terry

I am not one to complain - paint wasn't matched, what looked like white out pen for a pearl white. Car detail inside and out charged $650 and was not clean - among other areas of car that were not cleaned fully the consoles, dash and glove box had not even been touched. Windows left with slimy film so bad I could not see safely out the back. Doesn't worry me how much it costs just want job done properly - left car again for two days to re clean - still not clean, second time round seat belts were bolted under the seat and broke seat belt holders, bolts for back rest of seat had not been replaced - among other concerns raised to company staff did not offer apology, detail-er staff was rude, higher staff offered no apologies of staff's behaviour or inconvenience caused. To make matters worse I could not install a car seat for my son, due to the seat belt drama - we had to miss a much needed and much awaited specialist appointment in Brisbane, I contacted company about ...read more