Supermarket & Grocery Stores
Woolworths Ltd
28-30 Oak St
Rosehill, NSW, 2150
Situated in an open shopping complex area with BP, KFC etc. The store is much smaller than the closeby Parramatta Westfield store with less stock and variety as well. However, parking is much better than dealing with Westfields traffic, although the carpark is oddly shaped and is shared by other stores as well.
I had only recently been to Rosehill Woolworths and I must say it was a terrible experience. I had been waiting in the self service line when one of the managers pointed to the man behind me and told him to go to the counter to be served. When i enquired why i couldn't be served the duty manager began to yell at me and told me her name... she seemed to gloat that she wouldn't get in trouble because she was a manager. For this i rate their customer service low... she definitely isn't doing any favors to Woolies.
This location is OK because Maccas and KFC share the same space however the store itself is below standard in customer service. We observed a duty manager yelling at a customer accusing them if stealing because they were seen walking up and down the aisles. We've experienced terrible service from the actual staff manning the customer service desk in one occasion she walked off when we approached the desk another time staff are observed to be busy chatting with each other instead of helping waiting customers.
The stores markdown area is a mess and the store is overstocked and difficult to navigate comfortably because it's cramped. It's become more of a mixed business than a supermarket.