World For Pets

I ordered a pet tracking device online using the World for Pets online store.

I waited several days and asked where my order was upto. I was informed that unfortunately, due to a system error the order displayed that 2 were in stock when in fact, no pet tracking devices were in stock.

I asked for a refund at this point (because I wanted the device by Christmas and this could not happen). The staff member contacted me by email and obligingly gave the refund. There was about a 48 hour response time and I could not get in contact with the online store by email, but ultimately the transaction was smooth.

Room for improvement but worth ordering from.