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On holiday from Brisbane I decided to check these guys out. This was by far the best nail salon experience I have ever had! I arrived half an hour before closing time and was there well after closing. I was not rushed out the door or turned away like other salons. The staff were extremely friendly and very talented. Worth a trip to Toorak!
If I could, I wouldn't even give this place half a star. I went in to get refills of acrylic nails only to be told "no you should just get shellac" and "do you get them done to make clicking noise on keyboard?" do not tell me what I should be getting & just do your job.
Not only was I dissappointed with the rudeness and all round lack there of awareness of what customer service really is, but 2 weeks later 4 of my nails had physically come ...read more
