www.theiconic.com.au

Purchased a dress for a wedding at 11am to ensure that it would meet the deadline for overnight delivery. The parcel was not lodged with Australia Post until 6pm that night and missed run. After contacting them I was given no explanation and offered a $10 voucher?! Not Happy with the experience at all. Considering I spend around $300 per month. I will not be purchasing from them again.

I ordered a flower girl dress, inner Sydney, was dispatched same day but never arrived. The company refused to send me another dress unless I paid for a second one and tagged me along for two weeks telling me they would advise me of it's arrival when they had sorted it out with Australia Post. Eventually they stopped replying to my emails, I sat and waited and no-one called. I was patient to begin with but eventually I had enough. I called them for the third time and finally got someone that was eager to sort it out, I was told if the dress had not been found with in a couple of days, then it wasn't going to be found at all. So basically give up. I asked once again for them to please send me another one, but by then they were out of stock. They mentioned a voucher as compensation, but never sent one and when I followed it up, that email was also ignored. So two weeks after my order I was left with no flower girl dress. Do not recommend.

I am totally and utterly in love with The Iconic. The variety of designer styles available at reasonable prices is just amazing, I can checkout from my Iphone (which is a good thing for my obsession but bad for my bank account lol) and as I work in the City I love taking advantage of the same day delivery. Easy to navigate website (again some addicts may say too easy ;)

Love this website. Bought 2 cool shirts I couldn't find in the stores. Delivered next day.