XY Body Treatments Runaway Bay

I have been to XY quite a few times as I must be a sucker for punishment.
I mostly have had my legs waxed here. Every time they left patches of hair, so I'd see a different therapist each time. Unlike at other salons I've been to, they didn't double check for any hairs they missed, and tweeze them out. And every time I've been they have left wax in patches on my legs. One time I went home and sat on my brand new lounge and soon realised that the wax they left on my leg got stuck on the beige material - have never been able to get the wax off my lounge.
Recently, I received a phone call saying I'd won a free facial so I went to that. I got there a few minutes before my appointment time but ended up waiting nearly half an hour before I was taken into the room. At the end of my half hour facial I had to listen to the sales pitch of a product I apparently really need (even ...read more

Didn't tint eyebrows properly, went back to get them fixed and got " sorry we can't fit you in today!" , you really should fix your mistakes and keep your customers happy! I won't be going back.

Can not fault the service, staff friendliness and atmosphere in the salon. The prices are also really affordable too!

I can definitely vouch for Carol's review below. Absolutely loved this salon. Was a bit hard to find tucked away in the shopping centre, but now I've found it I'm never leaving! It's the little touches that definitely make it the best place around!

My first treatment with the XY crew yesterday - wow!

From the moment I stuff at the doorway I got a fantastic welcome from Paulette. I was instantly made to feel welcome and Paulette took the time to talk me through the treatment options - and there are lots!

I had a Botanical Facial with a "booster" - yum, yum, yum.

Had a manicure with Megan - fabulous job.



This high class, professional salon is right in my backyard so I'll be bad Paulette, thanks for a great day. :)



Carol G