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My dog and cats have boarded at YAPS and they have come home happy and healthy. I also volunteer at YAPS and do the dog walking of the dogs in boarding and also the YAPS dogs. The staff are very caring and do an amazing job. I always say it's not the most cosmetically pretty of places but the dogs are all well loved and looked after. The dogs always have something to look at so are not stuck in a kennel sulking, they are watching staff or volunteers come and go or other dogs come and on a walk or coming to boarding or going to boarding.
I see many a dog board at YAPS but also come back time and time again.
Trying to do the right thing, we left our babies at Yaps for 10 days, whilst touring Cape York (National Parks). We were disgusted to find them both suffering from Canine Cough (one un-treated!) and gained over 4 Kgs each during their short stay with Yaps. It cost us $600 in boarding fees and vet costs, which they refuse to reimburse. They also had no intention on telling customers waiting to board their pets, that this highly contagious virus was present. They havent even apologised nor asked how our pets are recovering, and they are not reviewing any of their policies. Not a great way to start your holidays, when you cannot re-board/camp with contagious dogs! Our dogs were fully vaccinated against Canine Cough.