Have a picture to share?
Upload it to help other users learn more about this business.
Unfortunately I will not recommend All Suburbs Removals. I used this service in late August 2012 to transport from Currumbin to Southport. To begin with, on the day there was a delay of 4hrs, the handling of my furniture was rough incurring several breakages and scaring/broken fridge handles and glass coffee table. I have been waiting since August 2012 for a replacement of the fridge doors. I have not claimed other items damaged ( my mistake ). I have made numerous calls to the management who personally took the details with a promise of action - that was approx 3 mths ago. My calls since then has met with message bank and no response.
This company is now under new management, and Kevin is awesome! He is truly wonderful to work with and helpful in every way possible. I recommend this company to anyone and everyone I now speak with. The guys are prompt, fast working and reliable. All Suburbs Removals is the only company I will be using for future removals. I would highly recommend to anyone!
I was convinced into having my furniture put into their storage in November 2011. I called the company in January and enquired why no payments had been taken from my account? Their response 'your paperwork has been on the bottom of the pile and hasn't been processed yet, we'll take the payment of $250 tomorrow'. I then enquired late January how I can see my furniture, I was told they had lost my paperwork and didn't know which container it was in. A couple of weeks later they stopped answering their mobile, changed mobile numbers and business line didn't work. No street address is stated on their website or yellow pages add so I had no idea where all my furniture even was! The staff called and said they had been trying to take payments from my account with no luck. Since January I haven't had a payment taken from my account, meaning now they are looking for a lump sum payment of another $250. I have asked numerous times to SEE my furniture ...read more
Worst company I have ever used. And I don't say this lightly. Having used All Suburb Removals to move house back in 2009, they convinced me to use their storage facilities instead of a large self storage company, assuring me that our furniture and collection of some 3000 vintage books would be safe. They assured me that the storage container was sealed and fumigated monthly. On several visits to their Nerang facility over the years to check on things I was denied access as it is not self storage. Moving back to Australia in Feb 2012, after paying $250 on time every month for nearly 3 years and their moving fees, they delivered all of our things, in a disappointing condition. I was still asked to pay the nearly $700 removal bill. ...read more
I would like to make clear that all of our things, hundreds of antique books and some furniture that had been in my family for nearly 100 years was in a disappointing condition to the point of disintergration when they tried to move it. This company is not just disappointing, they had no interest in helping or hearing anything I had to say about the massive amount of damage incurred to all of our property due insect infestation while in their storage. They claim they fumigate but not only were books and furniture infested with white ants, all the boxes were teeming with roaches.
