Appliances & Repair

Atlantic Pool Services

1 Review

call business (07) 3888 9977

71-21 Progress Rd

Burpengary, QLD, 4505

VISIT WEBSITE

71-21 Progress Rd

Burpengary, QLD, 4505

Atlantic Pool Services

Best pool shop in the world.

A pool shop that offers free water testing and affordable monthly pool servicing.
A local, family owned business that prides itself on friendly service and expert advise.
We are not a pool manufacturer.

Contact details

Visit website Email this business
(07) 3888 9977
(07) 3888 9989

Payment options

  • Cheque
  • MasterCard
  • Direct Deposit
  • Cash
  • Visa
  • EFTPOS

REVIEWS (1)

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AJCorby
OVER 7 years AGO

Caution here folks!!!! I returned a faulty product and was turned away twice despite having both the product and the receipt of sale (which was conveniently not itemized!). I was forced to lodge a complaint application through fair trading, QLD.

Mo Morgan-Kemp
OVER 7 years AGO

Hi there, AJCorby. Could you please call us at the store on 38889977? Our helpful staff will be waiting to solve this issue for you.
We do not recognise the name, nor would we turn someone away that had proof of purchase within the warranty period.
We look forward to rectifying this problem soon :)

Mo Morgan-Kemp
OVER 7 years AGO

Hi AJCorby, Im sorry you were dissapointed by our customer service and had to go to office of fair trading but i do believe we offer really good customer service and we offered you a replacement skimmer basket or in store credit to the value of cost of the basket. I explained that the basket was swollen at the sides and had remenents of debris all the way to the top and unfortunately if this happens they do split and the supplier will not allow us to warranty them as they should be emptied regularily. Again im sorry you were not happy with what we offered and wish you and your family a very happy xmas and New Year

AJCorby
OVER 5 years AGO

Just a follow up with regards to this issue, it's been well and truely over a year since the issue and the new genuine part 'sourced elsewhere' has stood up as expected with no signs of fault, quite a contrast to the 1 week I got from the Atlantic Pool Services product. The quality of the parts from Atlantic Pool Services has to be rightfully questioned, far from genuine!

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