Australia Post

This is the second time in two weeks I have been to Diamond Creek post office and the same ladies gave me the same appalling service. I wasn’t aware that being rude is the new customer service. Disgusting.

Absolutely terrible customer service! Never felt so terrible after the lady's monotone voice with no smile no nothing. Wouldn't ever go back because of this lady's customer service and even personality in general. 1/10, ashame you bring down all the others!

Lovely staff - always helpful service with a smile.



Pity that their opening hours are the complete opposite of what a 9-5 working person needs, this is one of the most frustrating things to try and fit it between leaving work early and all the running around that is done in an afternoon, if I had a choice I would go elsewhere, but I don't. This seems however to be beyond the control of the location and more a corporate directive so I won't reduce my star rating based on that.