Auto King Mobile Mechanics

I would not recommend this company to anyone what so ever. I paid for a pre-purchase inspection and roadoworthy inspection to be done. The vehicle passed the roadworthy however it should not have and the mechanic did not even drive the vehicle. I am now 9000 dollars out of pocket with a highly defective vehicle which broke down on me less than 2 weeks after i pruchased the van. The mechanic failed to mention multiple things wrong with the motor vehicle and pass many things which should not have passed. I am furious and very dissappointed.

Booked a quote this morning just after 9am and got a call back within 5 minutes - inspected and signed off just after 10am same day. Extremely prompt / professional service and friendly staff. Would recommend and will 100% use again!!

They did a mobile roadworthy ($102). That was fine - friendly guy. I then tried to book one week ahead for the return sign/off ($44) and was told that it was the mechanic's day off. It's the only day available to me. To get another mechanic from the same mob, would be full charge and he could find a whole lot of different things wrong. I said I would not write a good review and the woman wasn't remotely concerned. Obviously happens daily. I wish I'd read the reviews. I feel sorry for the mechanics who work for these people.

Just another one of these companies that don't follow through. Made an appointment to service my car for 1 pm 29/1/2019. Phoned up at 1 Pm to see how he was traveling. Was told he was 4 cars behind and having a terrible day. Could book me in the next day. Why would I bother re-booking if he does not have the courtesy to inform me he could not do it at 1 pm. You just know what sort of service you are going to get. In this age of mobile phones there is no excuse for this. Simply put RUDE....no excuse plain RUDE. Wasted my entire day. Thanks a lot.

I wish I had looked up “auto(fail)king” and seen their poor reviews on numerous other sites, it would have saved me time, a headache and money. What an absolute joke this place is. Numerous calls to arrange repairs to my car. Was stuffed around for days then basically abused by an extremely rude individual in the call centre when I questioned the work done and the excessive price charged. Now reading other reviews of this joke of a business it seems like it’s common practice for their staff to abuse customers. Extremely poor business practices, effectively calling customers liars and resorting to childish name calling to anyone that gives them a poor review or dare question their so called mechanics or the excessively high cost that I was charged. Now that I’ve taken my car to a real mechanic he has advised me that I was charged at least double the amount for the type of work carried out. Auto(fail)king claim this was because “premium parts” were used, ...read more