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I pre-ordered a Lemon Tart for my mother's birthday. After giving a piece to all the guests, we had one bite of what felt like wet sand. It was so disgustingly grainy. I've never eaten anything like it. It literally felt like wet sand in your mouth. Needless to say, no one at a second bite. Not even my mother. I went back to tell the worker about this and he shrugged and responded 'If you can't prove it, there's nothing we can do. NEXT!' and took the next lady's coffee order.
He didn't care, he didn't want to hear it, he was absolutely useless.
Horrible in-edible tart (even though it was made THAT DAY), and horrible cold service.
If I could give a '0' I would.
very bad experience. i ordered a eggless cake for baby's first b'day.they make cake with egg. on b'day when our party was going on they gave us cake and when we came home they called us and said by mistake they made cake with egg.then said give us 2 hours we,ll make the cake again.after 2 hrs. which cake they made was completely of powder sugar and hard like rock.we throw the cake in the dustbin n my baby's first b'day party turned into worst party..:(
We frequently order their mini pies, mini sausage rolls and mini cheese and ricotta rolls for staff parties. There is never a single one left. Delicious pastry and a great taste and as we are in the vicinity, they are always happy to deliver. But it doesn't stop there, they have many more great cakes, quickes and so on.