Fencing Construction
Brisbane Automatic Gate Systems
Closed until Monday
8:30 am - 5:00 pm
Brisbane Automatic Gate Systems
We quote, service and install Sliding, Swing, Cable, Boom Gates and Parking Systems. All Areas.When it's time to installation of a new automatic gate or replace an existing one, the guys you should call are those from Brisbane Automatic Gate Systems. Only experienced professionals can perform correct installation and our team specialises in installing, replacing and repairing all types of automated gates and access equipment. Brisbane Automatic Gates Systems can satisfy any requirement, need or taste for residential, commercial or industrial facilities. Our professionals are trained and their extensive experience guarantees superior services. Contact us even if all you want is a consultation regarding your automatic gate. We're always ready to help and we're always excited about a new challenge.
Contact details
Services
- Fencing
- Farms
- Installation
- Residential
- Balustrade
- Repair
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Payment options
- MasterCard
- Cash
- EFT
- Cheque
- EFTPOS
- Visa
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Brands
- We service and install - domestic
- light commercial
- heavy duty commercial and industrial applications. With a wide range of high quality gate operators and access control equipment including solar
- cable and boom gates. Just a few brands we carry include Nice
- ATA and ECA.
Very happy with our gate job well done Brisbane Automatic Gate Systems.
Thanks Marcel. Appreciate you taking the time to post this review. We have great staff that strive to ensure our client's are happy. I am glad you got to experience this.
Had 1st appointment cancelled, the next one a week later but this is not the worst of it. When it came to payment they DEMANDED immediate payment but DID NOT HAVE EFTPOS facilities and Refused to email the invoice. I was advised the technician WILL NOT leave my house until payment is made and that I WILL HAVE TO PAY FOR HIS TIME while he waits for the payment. I had to make the payment on the spot to the bank and still did not believe me and demanded a photo of the transaction. Cost over $800 for 2 new remotes and reconfiguration of one old one. They made me feel like a convicted criminal and thank you but I will NEVER use this company again.
Hi Joanna
I would appreciate if you could contact me in relation to your concern - Kaylee 3286 8111. This does not sound like it is our company. We certainly will e-mail invoices and do so regularly. We do offer mastercard, cash and bank transfers as payments. We do advise at time of scheduling the fees expected and if it unexpected charges do come up from our findings we will always contact you by phone before proceeding any further and would most definitely do this for a $800.00 transaction. With our service fee, cost for remotes and time to reconfigure another remote it certainy would not come to this amount.
DEFINITELY YOUR COMPANY - and I may have been speaking with Kaylee, as the name sounds familiar.
Hi Joanna
It would not have been myself that you were dealing with. I would certainly like to take this opportunity to discuss this situation further if you have not received the service that I would expect to be delivered by our company. Please call me at your convenience.
After submitting an online request for a quote and having no response, I called to speak with the receptionist who told me a sales rep, who then took 2 days to call me back, would get in contact. After speaking with the sales rep and not receiving a follow up call to my enquiry I called back again and was given another sales person.
The second sales person was helpful but relied on a third party to supply a quotation which roughly took over a week and a half. When a follow up question was asked regarding the quote there was zero acknowledgment of the question and notification that there would be another waiting period before a second quote could be supplied.
At no time was I informed of when they were showing up at site even though a reasonable request of a phone call 15mins prior was asked.
If you are looking for timely quotations with good customers service, this is not the company for you.
Thank you for taking the time to provide us with your feedback. Even though it is an extremely busy time of year this is by no means the service standards that we expect to deliver to our clients. I would like to look into your situation further to see where our process fell over in your instance. I have looked and can find no quotes lodged under Jackson (unsure if your username reflects your name) so would appreciate if you could take the time to e-mail me at [email protected] with either your quote number or site address. Brisbane Automatic Gate Systems prides itself on giving the best customer service possible and it was disappointing to see that you did not have this experience.
From the very first phone call and service visit on our malfunctioning gate (with less than a day's notice on a scorching hot Christmas Eve), to the completion of the job on our new mechanism, the professionalism shown by everybody at Brisbane Automatic Gates has been fantastic.
The price was reasonable and the way they always showed up when they said they would was particularly appreciated.
Brisbane Automatic Gates has been a pleasure to do business with and I would happily recommend them to anyone.
I recently had a gate automation completed by this company and they were outstanding. They provided a comprehensive and professional quote without hidden surprises. Once I accepted their quote, they provided regular updates regarding progress, were always on time and delivered on my expectations on each occasion. I now have a convenient and secure front gate that has operated reliably since install. I am delighted with their products, service and support.
