Caloundra City Holden

Very poor after sales service. Ignoring emails and not returning phone calls. No mention of only one key when I bought an expensive two year old car from them. Will cost me over $500 to get a new key. They obviously don't care about repeat customers or personal recommendations.

Do not buy from them! I gave them over $40 000 nearly 2 months ago still waiting for our spare key. Happy to take your money but after that bad service. Seeking legal advice

The customer service received from this store is completely disgusting . They refused warranty to repair a blown turbo in a brand new car, happily took thousands to pay for a repair which lasted less than 80klm before it blew up again. This brand new car has been sitting for months unable to be driven. I would recommend never purchasing from this dealer.

When we rang in regards to getting an update on our mylink software for our holden, they servicing department put us through to spare parts, when I spoke to somebody in spare parts, they stated it would be a servicing issue. Nobody seems to know what the hell is going on! Just to do a software update on our mylink. after half n hour after they said it will cost you $255 and will take full day but normal price is $130
so we strongly recommend don't not do any deal with them they know nothing and so rude all the times

The management staff was extremely rude to us. Made us feel as though we where nothing. I felt as though we where nothing to them. There Is defiantly no customer service here. We then bought our car in for our 3000K's service and when we went to get our car, we found scratches on our vehicle, in which we did not notice when we first got the car. They stated to us that they hadn't done the damage. They state in the vision that there success lies in two areas. It also states in there that they are 'doing the right thing by our customer'... well we never saw that at all. I would defiantly look into them before buy any car from them.

I also felt like the staff that served us know nothing about the vehicle that was sold to us. They constantly had to go to the mangement staff, in which he ...read more