First National Real Estate Ferny Hills

Extremely disappointing service. Inadequate communication with delayed responses.
No very nice to deal with.

This office managed an investment property of ours. And they used to be good. However over the past two years the service has fallen significantly. They have very high staff turnover, emails and calls went unanswered, very low level of industry experience across the board and basically lots of mistakes made at our expense. Management didn't address any of my concerns, ever. Ended up taking our property elsewhere. And am so happy we did! This place is appalling.

We continually had to chase up on paper work, calls were seldom returned, messages not past on, and not surprisingly the email we sent to the management highlighting our concerns went unacknowledged. Defiantly some internal issues with this office!

Very disappointing service. I am still to receive documentation from their office in regards to a rental property and found the staff to be less than competent.