Mechanic
Fuel Specialised Mobile Mechanical/EFI Service
Open today
8:00 am - 5:00 pm
Maroochydore
QLD, 4558
Fuel Specialised Mobile Mechanical/EFI Service
Service, At Your ConvenienceAt Fuel Specialised, we provide first class servicing and repairs on all makes and models of Light vehicles, including European. We specialise in mobile electronic fuel injection repair and service, as well as auto electrical repair. We also specialise in European DSG servicing to name just a few things. We look forward to servicing the Sunshine Coasts, and Brisbane's automotive needs today.
Contact details
Make
- Alfa Romeo
- Suzuki
- Pontiac
- Rolls Royce
- Ford
- Mazda
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Assurance
- Guaranteed
- Certified
- Registered
- Licensed Vehicle Tester
- Accredited
- Factory Authorised
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Services
- Cooling System Flushing
- Suspension
- Warranty Service
- Clutch
- Rebuilding
- Gearboxs
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Payment options
- Cash
- EFT
- MasterCard
- EFTPOS
- Visa
Vehicle
- Car
- Trailer
- 4WD
- Hybrid
- Vans
- Ute
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Arranged for urgent repairs for a replacement fuel pump, I missed his arrival, but called him straight back. message bank, I called over 10 times, and no reply. This was an urgent repair, and he was aware of this. I find him unprofessional, and untrustworthy. I would not use this guy at any cost. He has cost me alot of money in trying to arrange someone profesional at short notice. I would not have minded if he had just had the courtesy to return my call, and say that he could not do the job, but to just ignore a customer who was not rude or impolite is just poor service. There are many other good mechanics, do not use this guy.
After purchasing the parts required for this job I arrived at the Maroochy River Caravan Park at the agreed time of 8:30am. Half an hour and 3 calls later I still had no response from the client. At this point and given that my time is my money, I made the executive decision to leave. It wasn't until 11:30am (3 hours later) that I started receiving calls from this client and at this stage I was committed to a genuine, 'no-issues-paying' job.
I fulfilled my part of this verbal agreement..., the client did not!!
so you purchased the parts, and I have explained why I missed your calls, so you chose to ignore over 10 calls, you could not even be bothered to explain what you just have in your response. As I explained on one of the many calls I was willing to pay extra for me missing your calls. You chose
again after 'getting the parts' to ignore a job you were given. You chose to treat a polite paying customer with contempt. I did get my fuel pump fixed at a lower cost
than you quoted, and was informed that what you described to me was misleading. I got a quality fuel pump installed with 20 of fuel for $260
nearly $100 cheaper than your lowest price. If you had the respect and decency to return
one of many calls there would be no issue but your attitude and to take advantage of making a quick profit off parts shows that it is worth using a reputable mechanic.
After reading your excuse once more, I feel that I have to make one last comment. Firstly you saythat you cancelled without notice this job for a "No Issue Paying Job"
Am I to read into this, that you had concerns that I had issues paying you for this job? I am assuming that by your wording you do.
When I first called you and got your very over the top quote, I asked you if you would mind me paying you on a Business day instead of the weekend, as I needed to access a bank. You made no issue of this, until I asked you again on my second call to book you in. You said that it was 'cash on delivery', what ever that ...read more
Always gone to dealerships and garages with my car there all day. This service with Fuel Specialised was great with my car out of use about 2 hours. Very happy and will recommend this service to family and friends. Thanks Stephen.
Thanks MerilynJ for taking the time to review my business. As a sole trader you have to work hard to make a living and you appreciate the work you get and ongoing work as well. Much appreciated thank you.