Mechanic

Gary Lenz Mechanical

1 Review

call business (07) 4972 3512

111 Hanson Rd

Gladstone, QLD, 4680

111 Hanson Rd

Gladstone, QLD, 4680

Gary Lenz Mechanical

Contact details

(07) 4972 3512
(07) 4972 3512
15059620272

Services

  • New Car Servicing
  • Inspection Reports
  • Transmission Service
  • Warranty Service
  • Log Book Servicing

Vehicle

  • 4WD
  • Car
  • Truck
  • Vans

REVIEWS (1)

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Patrick27
OVER 11 years AGO

I took my car here for a logbook service back around Feb / March. Had it booked in 2 weeks in advance - dropped it in early then get a phone call at around:
7:30am from the admin "Hi, we've got your car here but I need to confirm what it was dropped in for?"
then again:
12:30pm from the admin again "Hi, I'm really sorry to call again but I just need to confirm what your car was booked in to have done today?"

They had apparently had some I.T issues which is forgivable - but not writing it down after the first time is very poor.

After picking the car up they charged me about $160 when I was quoted around $370 (more expensive than Brisbane btw), I realised something was a miss. They had done a standard service and not a logbook service.

After calling me twice that day to confirm it you would think they'd finally get it right.

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