Insurance

HCF

2 Reviews
call business 13 13 34

Macarthur Central, 229 Queen St

Brisbane, QLD, 4000

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Macarthur Central, 229 Queen St

Brisbane, QLD, 4000

HCF

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  • HCF
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REVIEWS (2)

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Quinze
OVER 12 years AGO

I transferred to HCF in November 2011 from another health fund. Boy, was that a mistake. The amount of red tape I have had to go through has been unbelievable. And some of the call centre staff are unbelievably rude and impatient. Case in point: I had surgery last month for the first time ever, so I didn't know how Medicare rebates, gaps, etc work, and I didn't know which services would be covered. When I asked a HCF representative to explain this to me, she gave me a clipped, ten-second 'explanation'. When I indicated that I still didn't understand, she responded with a series of deep ...read more

Roddas
OVER 16 years AGO

This place is very quick for hassle-free service - as long as you go outside the lunch break hours. All the staff are very knowledgable and understand the products they are selling and servicing which makes it so much easier. I stay with this company for the service here more so than the prices

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