Leichhardt Medical & Dental Centre

Avoid this practice! We brought our 6 year old in with likely pneumonia. He was started on antibiotics and we were told to call back on Wednesday for the swab results. On Wednesday we were told we need an appointment to get the results and the next available appointment was Friday. On Thursday he deteriorated and had to go to hospital by ambulance. It turns out that he had a different strain of pneumonia to the one he was prescribed antibiotics for, and if anyone had checked the results we could have got the right antibiotics in time to avoid a hospital stay. When I complained to the practice they saw no issue with this and did not agree there should be a process in place to review test results of patients whose doctor is not working that day. The individual doctor was fine but this practice has no regard for patient outcomes.

Awful reception. Asked where else I could go to see a doctor given that she had no interior of trying to get me a booking. She couldn't give me anything. Perhaps at least she could have said a hospital.
Appalling customer service

This place makes me cry. Long hours to get rash out by one stressed out doctor. If you have 3 or 4 spare hours to get rush out. This is your place!

I've been coming to this practice for the past 8 years and have always got good medical attention. It's a one stop shop where you can get bloods done, x-rays etc. Can't really understand the negative comments about the customer service - it's a medical centre that bulk bills; it's not McDonalds. If you want customer service buy a Big Mac. If you want to see a Dr for 'free' hand over your medicare card and take a number. If you don't want to wait, walk down the road and hand over $120 to see a private Dr. Gotta love the conspiracy theories in the comments about the reception staff...

Reception staff are extremely rude I never want to attend that place again. The day young reception seem nice but the reception manager is horrible she really knows how to make people cry.