North East Modbury Medical And Dental Centre

Waited over 3 hours. I see more progress watching grass grow.
Is, and always has been an under staffed joke of a place.
It's an embarrassing shambles

It's a bit of a hit and miss here. There have been multiple times where I had stayed till 10pm and was told that the doctors can't see me. That's after around two and a half hours of waiting. The main reason was because there were too few doctors (two from memory).

There have also been instances where there have been a few doctors and the wait has been around one hour.

It was my foolishness to go there. I would not recommend anyone to go there with that type of staff with lack of responsibility. I went there last week Friday, because I wanted to see a doctor about a problem I have. They said none available on that day. I went again on Monday, around 10.45am, they said 1 doctor, who is gonna leave at 1.00pm and I am the 4th patient waiting for this doctor. I stayed there until 12.50pm and asked about it from the receptio staff again, and then they said I am the next one and then I waited again, around 1.10pm I went there again to ask and they said the doctor had left. I was waiting there for more than 2 hours and at least doctor did not ask if there is anything they can help me with, for the patient who was waiting for a doctor for more than 2 hours. At least there is no place for me to complain this about. I am sincerely worried for the other people who might be hurt like me again.

I am a patient person. I waited 5 hours or more. I lost count.



There were 3 doctors on for over 50 patients. Then at 430pm there were 2. Then by 7pm there was 1. Wtf?



Just. Don't. Bother. Go somewhere else. Try herbal remedies. Do anything but go here.



What a disaster.

If I was requested to rate this medical centre as a service provider, where 10 is excellent and 1 is very poor, I could only offer a 2 at best,

Sunday 18th May 2014, 0900, arrived at Modbury Medical Centre to fine a cue of people lined up from the reception counter to the entry door, on duty was one reception staff who was answering phone calls and booking in people wishing to see the doctor. Once we reached the counter and as expected judging by the number of people already seated, we were told that there will be a very long wait, only two doctors on duty and 32 people ahead of us. No additional doctors were scheduled to start work until after midday, and the reception staff didn't seem to sure on that either. The service from the actual doctor was excellent, ...read more