Plumbing
Pacific Coast Plumbing & Maintenance
Closed until Thursday
9:00 am - 5:30 pm
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The plumber turned up over 1hour late and then had the nerve to take a phone call while standing in my garage. They completely dis-interested in the job and I asked the plumber to leave my home. The plumber told me not their problem they were late, and didn't consider it important to phone me and advise they would be late! I called the employer who was very unhelpful and dismissive of my feedback and did not apologise even after I asked to do so!!! This company has no customer service and is unreliable and I would be concerned with the plumber who was sent to the job, their ability to work satisfactorily given the intimidating tactics! IN SHORT, DO NOT USE THIS COMPANY!
Agreed! Customer service and professionalism is appalling with this business. It took me 2 weeks to have a phone called returned and a guy not show up, with no courtesy call or apology. I ended up hanging up on the guy on the phone as he was so defensive and couldn't deal with criticism.
