Pet Shops

PetO

5 Reviews
call business (02) 9938 1177

626 Pittwater Rd

Brookvale, NSW, 2100

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626 Pittwater Rd

Brookvale, NSW, 2100

PetO

Australia's Largest Dog & Cat Store

Australia's Largest Dog & Cat Store. We stock over 25000 products for dogs, cats, birds, fish, reptiles, rabbits and small animals. We stock all the best premium pet foods including Science Diet, Eukanuba, Iams, Advance, Nutro Natural Choice, Proplan, Royal Canin, Holistic Select, Eaglepack, Canidae, Felidae, Ziwi Peak and More. We pride ourselves on having the biggest and best range of dog and cat toys, plus everything you'll need for all your other pets.

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(02) 9938 1177
(02) 9939 6794

REVIEWS (5)

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Miss Dissent
local star
687 Reviews
OVER 7 years AGO

Tucked down a lane, this is one of three large brand pet stores in Brookvale. Their range doesn't seem quite as big as the other two shinier competitors, but their staff are warm and love you bringing in your pets.

AliceZ
OVER 9 years AGO

I sent my dog in for grooming and it was a disaster! I asked for a summer clip but they said they gave him a style clip, which is more expensive of course that I would have to pay for, although I have no idea what breed this style would be for (it's hilarious!). He also didn't seem to have been washed and still smelt doggy so I had to bathe him the next day. All in all $85 for a small dog with an awful clip and no washing is a bit much. The girl was also really rude just to cap it off. Anyway he is getting lots of attention from everyone asking about his very unusual haircut!

Big_Kev
OVER 9 years AGO

I found this store has gone downhill in service. They have an enormous range but in the end I switched stores. The grooming facilities were a bonus and conveniently located next to maccas.

ruby2shu
OVER 10 years AGO

I have had my dogs groomed at PetO many times. I have found the staff to be very helpful and the grooming to be of a high standard. My dogs look forward to their trip to PetO and as I have an older dog who is a bit special needs, I am very particular about where she goes for her beauty needs !!

Phills Painting
OVER 12 years AGO

This store hurt our dog badly during a grooming appointment, and pulled his whole dew claw out, blood everywhere, two needles, an a badly traumatised Shi tzu. The worst part is both the groomer and the staff said his injuries were self inflicted by bumping paw on bench?? $70 wasted on a bad day.

The management did very little to rectify the matter, not returning calls etc.

Will not ever return to this store, and will tell as many people as possible not to come either. Have also let over 940 Facebook people know this as well.

MollyD 2014
OVER 10 years AGO

We also received very poor service from PetO grooming services. On our last visit the groomer did a really poor job with our dog, shaving chunks of fur from around her face while leaving patches unclipped on her legs. When we called up to raise this with the Brookvale store management was very understanding and offered a complimentary groom next time we were in. Today we went in with our dog and was told they wouldn't honor the offer as too much time had lapsed. Approx 3 months had passed and given the colder conditions we had chosen not to trim our dog's fur until this weekend.

There was no mention previously about any conditions to this complimentary offer, and given it was in response to them providing such a poor service ...read more

PetO Official
OVER 10 years AGO

I am the owner of PetO and am really sorry to read of your experience. This is something we wish to address and would be keen for you to get in touch so I can handle it personally. I can be reached on 02 9938 1177. Nick

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