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Sad excuse for a company, its been weeks and I'm still waiting for my fish tank. It was a replacement tank as my old tank started to leak and due to still waiting I have had to go out a purchase a 3rd tank to keep my fish alive. They have not replied to my emails nor updated the tracking information for this item. I am absolutely appalled and am about to contact my bank and notify them of a scam as that is what I am starting to think has happened. DO NOT PURCHASE FROM THIS COMPANY
We bought a chainsaw off Princess Trade a couple of months ago.
The first one that was sent out just wouldn't start. Called up the company, they agreed to replace it but would not pay for postage of returning it.
The second one they sent out had a broken fuel tank cover which wouldn't stay on.
Called up the company, the sales rep. told us that it wasn't such a big deal, but as a favour to us, he would be willing to exchange for another chainsaw.
We refused and asked for a refund, but the company would only agree to refund of 80% of cost of the chainsaw, as they didn't think a broken fuel cap was an issue.
They also refused to refund any postage costs that were incurred, despite the products they had sent out being faulty.
Avoid at all costs.
