Ralph White Music - Palm Beach & Ralph White Music - Tweed Heads

Just bought a product and it didn't fit the guitar I called to tell him and he replied we don't give refunds only store credit
The package was never opened
Will never set foot in that slimy
Shop again

Our son has been learning guitar with Reg for about 6 months now at the Palm Beach store . We have found Reg to be helpful and patient during the lessons. Reg has tailored his method of teaching to our son’s needs. We really appreciate this. Our son is making good progress.

Ralph white music is the best music store on the Gold Coast. It’s nice to have a great team who smiles and willing to give good old fashion Customer service . My son needed his bass guitar strap fixed and connector cleaned . Ralph and his team Mark, Reg, Eddy were all prompt to help. I highly recommend Ralph music for all your musical needs. We hope the locals support the store so it will still be around for many years to come to service the community. Thank you .

Great store overall, plenty of good brands. Very professional seasoned staff. The two guys that helped me out Eddy and Reg really knew their stuff, both being professional guitar players spending time in the United States [ seperately ] no suprise here this store is still around in a time when small retail is dissapearing. Highly recommend seeing these guys for your gear.

I have purchased 3 guitars over 5 years from Ralph and had lessons from Ralph for 5 years .I know not to touch the expensive equipment without asking,and I appreciate this rule when buying a new guitar. Ralph has been strict with my lessons and expects me to do my bit with homework and he knows when I have been slack.He has taught me to play guitar well enough to play in front of an audience and I am grateful for the years I have been acquainted with him and his qaulity staff who are all professional musicians and offer courteous advice.
Gary