Bakeries
The Cheesecake Shop
Open today
9:00 am - 7:30 pm
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Terrible customer service. I ordered a cake for my son's birthday and they asked for full payment up front for an edible icing cake, unfortunately it was not communicated to me that I would need to source this edible topper image. As Cakes tend to be focal points for birthdays, especially for children it so disappointing to not have the themed cake for my child, just a generic cake even though this was ordered weeks prior to event date. When asked if I could speak with the manager/boss I was told "he was busy." Very poor service for a business that should pride itself on creating products for special events.
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