Distinct Bathrooms

This store no longer exists

I bought 2 robe hooks from Bathrooms by Design ( used to be Distinct Bathrooms). When I got home I realised I should have bought handtowel rings instead. I had not opened the packets so I rang to ask if I could return them, swap for the more expensive handtowel rings and pay the difference. I was told I could not do this. I asked the receptionist to please get the manager to call me. He did not return my call.
Also I paid $77.00 for a towel rail and it has faulty marks on either end and is poor quality for the price I paid.

rebadged as bathrooms by design. looks good, customer service lacking

I need to renovate the bathroom in my rental, went in walked around the entire store, stood at the counter, walked about a bit more, collected a couple of brochures, flicked through them, stood at the counter a bit longer.... No one acknowledged me.... So left and will go elsewhere!