Gloria Jean's Coffees

This Gloria Jeans is ok. I have been to a few and ordering my favourite Creamy Cocoa, i can taste that this one does it differently or that the staff just didnt know how to make it right. Quick service which is great and friendly staff who smile and happy to do their job but the hot drink just didnt tick my boxes, well not this Gloria Jeans anyways. My hot drink just tasted like microwaved milk, too milky that i couldnt enjoy the rich creamy cocoa. Good to know that i wont be back here again unless someone convinces me that their creamy cocoa has improved and is suppose to taste like its suppose to. I guess improvement in hot drink making is required here.