Removalists
Rogue Wolf Removals
Closed until Wednesday
9:00 am - 5:00 pm
5 Edward St
Bellevue, WA, 6056
Rogue Wolf Removals
Leader of the PackPremium Removal, Packing, Unpacking, Storage and cleaning for your home.
We are a brother and sister owned business and specialise in looking after WA families as we happen to be one too!
At Rogue Wolf Removals we pride ourselves on delivering an outstanding experience each and every time. We can offer the full package of packing, moving, cleaning and storage if required and you do not need to worry about a thing! We can also supply DIY cartons if you just need us as a removal. Our flexible options and free quotes much it easier for you to decide the best progam for you!
Contact details
Services
- Cleaning
- Storage
- Unpacking
- Household
- Packing & Wrapping
Payment options
- EFT
- Direct Deposit
- Visa
- MasterCard
- Cash
This business changed owners in July 2013 and if you check their website have good reviews. I got them to pack and move my elderly mother and have nothing but praise for the service and professionalism I received. I saw these comments prior to booking them and asked questions from the below comments and this is how I know about the changed in business. Keep up the good work guys!
We used this company for a full packing and removal service in May 2013. On the first day we were promised two packers, only one arrived, our packer was stressed and quite vocal about the mismanagement and pressure they are placed under and during our packing was bombarded by phone calls to be elsewhere. They use a truck on an hourly rate and eek it out to charge you as much as possible, what should have been packed the day before we paid to be packed by them with a van on an hourly rate.Then before they would leave a staff from rogue called one of the employees and they demanded I give them my credit card details or the van would not leave, bear in mind its on an hourly rate. Note this is in breach of contract, payment was not due until the next day when final clean at our rental was concluded. I paid a very rude staff and the following day went to the rental properly because the cleaner hadn't called to confirm they had finished, as agreed with Rogue. ...read more
WARNING DONT USE THESE PEOPLE!!!!! Hired Rogue Wolf to pack and unpack all my brand new furniture and move it 7 minutes up the road. I came home to an absolute shambles!!!, a hole the size of my fist was in my tv buffet stand, stainless steel fridge dented and scratched, chips and dents out of my coffee table, chips out of my bedside tables, a whole room still filled with boxes that were unpacked, bathroom cupboard a mess with butcher paper thrown in it. Kingsize bed not put together properley, the even ripped out the microwave frame to fit my microwave in, it was heartbreaking. I took them to court and I won!!. They refused to accept any responsiblity they refused to pay for anything via there insurance as they didnt want there premiums to go up. Showed arrogance and then tried to discredit me in court.
That was the comment I got when I complained about excessive damage done to 6 pieces of furniture. What has gone wrong with this company? Rogue wolf helped me move 4 years ago and they were great but this time they couldn't have cared less. They were rushed and rough with the furniture which caused it to be chipped and damaged. When I asked how they intend to rectify this I was told that I should have insured it and it was not their problem. I just wanted them out of my house.